The Functionary ranks No. 2,002 on Inc. 5000 after 171% growth

The Functionary landed at No. 2,002 on the 2026 Inc. 5000, the annual ranking of America’s fastest-growing private companies, after posting 171% three-year revenue growth. The Aubrey, Texas-based company said its rise was fueled by global expansion, AI-assisted operations and strong client retention.

Why it matters: - The Functionary’s Inc. 5000 ranking signals sustained growth in a crowded outsourcing and technology services market. - The company’s 171% three-year revenue growth shows that demand for embedded teams and AI-enabled operations is still expanding. - Strong client retention and service levels suggest the growth is being driven by recurring customer relationships, not just new sales.

What happened: - The Functionary was ranked No. 2,002 on the 2026 Inc. 5000 list of America’s fastest-growing private companies. - The ranking reflects three-year revenue growth of 171%. - The announcement was made Aug. 12, 2026, from Aubrey, Texas. - Sam Darwish, founder and CEO of The Functionary, said the company is expanding globally, investing in AI and changing how it delivers as client needs become more complex. - Darwish said four consecutive years on the Inc. 5000 is a point of pride.

The details: - The Functionary now has more than 1,600 employees across nine global delivery hubs. - The company expanded delivery capacity across Latin America and the Philippines. - The expansion supports customer service, technical support, healthcare operations and other complex service environments. - Right Hire, an AI structured interview solution developed in collaboration with The Functionary, helped complete 24 technical hires in 72 hours. - Technical hiring time fell from 38 days to 13 days with Right Hire. - Early-stage recruiting time declined by roughly 70%. - The Functionary reported a +74 NPS. - Client retention stands at 98%. - The company maintains 97% SLA delivery. - 82% of clients rated their satisfaction a 9 or 10. - Inc. said the 2026 list spans companies across AI, advanced manufacturing, healthcare, consumer products and professional services. - The median three-year revenue growth rate for companies on the list was 130%. - The listed companies have added more than 627,208 jobs to the U.S. economy over the past three years. - Inc. editor-in-chief Mike Hofman said the honorees’ growth reflects perseverance, smart decision making, creativity, resilience and customer focus.

Between the lines: - The Functionary’s growth story combines geographic expansion with operational efficiency gains. - The hiring metrics suggest AI is being used as a practical workforce tool, not just a marketing theme. - A high retention rate alongside rapid growth can help reduce the risk that comes with scaling service businesses. - The Inc. 5000 placement may strengthen The Functionary’s positioning with enterprise customers looking for stable outsourcing partners.

What's next: - The Functionary appears likely to keep investing in global delivery hubs and AI-assisted operations. - Continued client growth will likely depend on whether the company can preserve its service levels while scaling further. - The company’s fourth straight year on the Inc. 5000 sets up another benchmark for next year’s performance.

The bottom line: - The Functionary is growing fast, and it is pairing that growth with hiring efficiency, customer retention and a broader global footprint.